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JW Marriott Washington, D.C.

September 12-14, 2018


Register now

Watch our opening keynotes from the 2018 Customer Intelligence Summit.

Watch the replay of the presentations from Vision Critical CEO Scott Miller and Vision Critical CTO Alan Price that took place on September 13 at 9a.m. EST.

Watch now

Make better, more customer-centric decisions

The Summit showcases some of the brightest minds and best technology in customer intelligence today. It is the marquee event for researchers, marketers, product innovators, CX professionals and executives in customer-centric companies who depend on customer intelligence to make key business decisions.

In addition, market researchers can earn 10 credits towards Insights Association’s Professional Research Certification (PRC) by attending Summit.

The Customer Intelligence Summit is a winner of the 2018 Gold Quill Award of Excellence.

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from the
2017 Summit

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A snapshot of what the Summit offers

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Speakers such as
Seth Godin bring
a fresh perspective
to the challenges facing
many businesses today.
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New product

Watch our product keynote
as our team introduces
new products, features and
partnerships live on stage.
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Industry experts, thought
leaders and your peers from
some of the world’s biggest
brands, all together in one of
the best venues in the U.S.
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Pre-Summit workshops
give attendees the
opportunity to roll up
their sleeves and get
tactical. Workshops are
very popular and space is
limited, so register early to
avoid disappointment.
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Hands-on demos
with on-site
product experts

Vision Critical's product
team is available
throughout the Summit
to provide a closer look
at some of the features
and functions of our
new products.
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Inspiring case

Visionary Award winners
share their success stories
and insight into how they
help their stakeholders hit
their KPIs, boost ROI and
increase their influence
across the enterprise.

Gold sponsor

Maru/Matchbox is a market leader in the use of technology and insight communities to produce outcomes-focused market research. We have been applying new technology to push the boundaries of customer intelligence for over a decade. Our expert teams are deeply invested in key sectors of the economy, delivering insight and analysis backed by superior quality data. Challenge conventional business thinking and push the boundaries to better understand consumer actions today.

Connect with customer-centric brands

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2018 opening keynotes

Watch the replay of the opening keynotes from the 2018 Customer Intelligence Summit.